HP OfficeJet Pro 9035e Wi-Fi Connection Issues — Not Connecting & Offline Fix (USA)

HP OfficeJet Pro 9035e Wi-Fi Connection Issues: Not Connecting, Keeps Disconnecting & Showing Offline

If your HP OfficeJet Pro 9035e won’t connect to Wi-Fi, shows “Printer Not Found”, or keeps going Offline, the cause is typically a router/SSID change, weak signal, band mismatch (2.4GHz vs 5GHz), firewall/VPN discovery block, or an IP address change after reboot.

60-Second Fix Reconnect Steps Best Stability Fix
Fast DiagnosisCorrect order troubleshooting
Windows + MacClear steps for both
Network StabilitySSID, signal, IP focus
PreventionStop repeat disconnects

What this guide covers

Use this page when setup fails, HP Smart cannot find the printer, Wi-Fi disconnects randomly, or your 9035e shows Offline even though it is powered on.

60-Second Fix (Most Common Solution)

  1. Turn off printer and router for 20 seconds.
  2. Turn router on first, wait until fully online.
  3. Turn printer back on.
  4. Confirm printer and computer are on the same Wi-Fi network (SSID).
  5. Retry printing or reconnect using Wireless Setup Wizard.

Reconnect HP 9035e to Wi-Fi

  1. On printer screen → Settings → Network → Wireless Setup Wizard.
  2. Select correct Wi-Fi name (SSID).
  3. Enter Wi-Fi password carefully.
  4. Wait for confirmation message “Connected”.
  5. Re-add printer in HP Smart if necessary.

Fix “Printer Not Found”

  • Disable VPN temporarily.
  • Ensure firewall is not blocking local devices.
  • Restart HP Smart.
  • Confirm same Wi-Fi network.

Printer Connected But Showing Offline

Windows Fix

  1. Open printer queue.
  2. Uncheck “Use Printer Offline”.
  3. Clear stuck print jobs.
  4. Set as default printer.

Mac Fix

  1. Open System Settings → Printers & Scanners.
  2. Remove printer.
  3. Restart Mac and printer.
  4. Add printer again via AirPrint or IP.

Best Stability Fix: Reserved IP + Add by IP

  1. Print a Network Configuration Report to find printer IP address.
  2. Log into your router settings.
  3. Create a DHCP Reservation (Reserved IP) for the printer.
  4. Windows: Add printer via Standard TCP/IP Port using that IP.
  5. Mac: Add printer using IP tab in Printers & Scanners.

This prevents the printer from going Offline after router restarts or power interruptions.

FAQ — HP OfficeJet Pro 9035e Wi-Fi Issues

Why does my 9035e keep disconnecting from Wi-Fi?

Usually weak signal, mesh roaming, or router assigning a new IP address.

Should I use 2.4GHz or 5GHz?

2.4GHz is typically more stable for printers.

Why does it show Offline after router reboot?

The IP address likely changed. Use Reserved IP + Add by IP to fix permanently.

HP Smart cannot find my printer. What should I do?

Confirm same Wi-Fi network, disable VPN, restart devices, and reconnect using Wireless Setup Wizard.

Official HP Resources

Lynx Print Store is operated by Lynx Technologies LLC and provides independent troubleshooting guidance. HP and related marks are trademarks of HP Inc. This website is not the official HP support website.

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