HP Printer Support for Business Customers (USA)
Use this page for setup assistance and troubleshooting. If you’re requesting a quote or supplies ordering, use the Contact page.
Lynx Print Store is a division of Lynx Technologies LLC, an HP Authorized Partner in the United States. HP and the HP logo are trademarks of HP Inc. Lynx Technologies LLC is an independent company.
Submit a support request
Provide the details below so we can route your issue quickly and recommend the right next steps.
Paste your form shortcode here:
Example: [contact-form-7 id="123" title="Support"]
Tip: If printing is “offline,” include whether the printer is connected via Ethernet, Wi-Fi, or USB, and which devices/users are affected.
How support works
We keep support structured. If we need additional info, we’ll ask clear questions and provide guidance you can follow.
1) Intake & triage
We review your request, confirm the environment, and identify the likely cause category.
2) Guided resolution
We provide step-by-step guidance based on your setup and the symptoms you report.
3) Stabilize & prevent
Where possible, we suggest configuration improvements to reduce repeated downtime.
Support FAQs
Quick answers before you submit a request.
Do you provide remote support?
Yes. Most issues can be addressed through structured remote guidance. If on-site help is required, availability depends on location and scope.
What if I don’t know the printer model?
If possible, check the front panel label or printer settings page. If you can’t find it, share any visible series name and the symptoms—then we’ll guide you.
Can you help with scanning setup?
Often, yes. Include whether you’re using scan-to-email, scan-to-folder, or a local computer workflow.
Are you HP Inc.?
No. Lynx Print Store is a division of Lynx Technologies LLC, an HP Authorized Partner in the United States. HP is a trademark of HP Inc.
Need purchasing help instead?
For quotes, printer selection, or supplies ordering, use the Contact page.